Testimonials

“Very easy and quick responses when requesting pet sitting. The entire team I have had contact with at While Away has been fantastic to deal with. It’s always a pleasure doing business with all of you. Melanie has been fantastic. She is very diligent in sending us duly updates and pictures of Bentley and Mercedes. She seems to take pride in the pet sitting she provides and genuinely seems to care for our animals! It’s always nice going away on vacation or on business and knowing that our fur family is being well-cared for. Keep up the great work Melanie, we really appreciate it!! The house was as clean as when we left. Again, Melanie has done a fantastic job! 5/5 for overall satisfaction. If I could give a 6 I would, but the rating is only to 5. We are very happy with the services and care that Melanie has been providing. We look forward to the next time we require pet sitting. It’s nice to know we can leave and not worry about the well being of our animals, as they are in good hands with Melanie. We love everything about While Away. We know there are other companies out that that offer similar services with lower rates, but I would hazard a guess that none of them compare to While Away. Keep it up!”

JL

“5+++ Absolutely outstanding. Mary is the absolute tops! We have already highly recommended her to all of our friends with pets. We cannot say enough good things about Mary. We came home to two cats and a dog who were calm and happy. This is all thanks to Mary’s excellent care. She goes over and above every time we have used her services. There is no one else we would trust our animals with!”

ST

“As you know we were dealing with a new puppy and lots of overnight breaks and we were not comfortable taking him to a kennel. Thank goodness for your diligent search and perseverance. Fortunately, Nash slept more than we anticipated. Cheyenne was amazing. Photos, messages and a daily detailed list of all activities (good and bad) from Nash and Peipur. We could not have been happier. She followed our guidelines with Nash and gave him time-outs when he was misbehaving. It was an absolute success for our babies. Peipur got tons of loves and cuddles. We could not have been happier!!!”

KM

“First we would like to thank you so much for the flowers! Secondly we want you to know how much we appreciated very thing that Mary did for Bella including being with her at the end. That was something we will forever be grateful for. We recognize it was above and beyond and anything Mary needed to do. Knowing Bella was not alone in the end eased our grief especially being so far away. It has been very strange to return to an empty home. Although she had been ill we were very much taken by surprise as we had taken Bella to the vet twice prior to our leaving and we were assured that she was in good health minus her arthritis. Mary was truly a gift for us and Bella. Both times that we have used While Away the experience has been amazing. Thank you for what you do and the wonderful people that you find to look after the four legged members of our family. We did tell Mary how much we appreciated everything that she did but we wanted to ensure that you also knew just what a special person we think she is.”

TR

“When I leave town, I leave very confidently knowing that my pets and my house will be well taken care of. It is such a relief having someone who I trust to take care of things. And, the staff at While Away has gone beyond the “call of duty” numerous times for us. My Golden Retriever was quite elderly and they gave her much tender care in giving her medications and “loving on her.” When she got to the point that it was too hard for her to go for long walks, they would take her outside and gently play with her. While Away gives me such peace of mind when I have to travel.”

PS

“We have used While Away for nine years to look after our cat, Scottie and our house while we vacationed in the Caribbean. The person who fed our cat was someone who loved animals and was reliable about the once-a-day visits. We never worried about Scottie or our house while we were away.”

SB

“Since using While-Away (for several years now) I have never worried about my home or my pets while on vacation or even just being away for a couple days. I can always trust the service provided will be reliable and extremely pet friendly. The update note William is kind enough to leave us on his last visit is always appreciated.

I would highly recommend While Away to my family and friends for their home and pet care when they are away.”

HZ

“I have been using While-Away for several years now. I find them friendly, courteous, thorough and extremely helpful. Any additional issues besides house visits are dealt with promptly and efficiently. Quick communication either by phone or email has prevented the small issues from becoming larger more expensive ones. I will continue to use While-Away as my business of choice and would recommend them highly to any potential future customers.”

CK

“We chose While Away initially from a web search and after our first service delivery, we were very pleased and have continued to use their services for the last several years. We really appreciate the attention our While Away representative provides and the fact that she remembers our requirements each time we call her. We also appreciate how responsive While Away has been when we’ve had urgent issues to deal with when we were on vacation. There’s a deep trust that While Away has built with us over the years that makes us very happy to keep working with them and to recommend them to our friends and family.”

JB

“When I leave town, I leave very confidently knowing that my pets and my house will be well taken care of. It is such a relief having someone who I trust to take care of things. And, the staff at While Away has gone beyond the “call of duty” numerous times for us. My Golden Retriever was quite elderly and they gave her much tender care in giving her medications and “loving on her.” When she got to the point that it was too hard for her to go for long walks, they would take her outside and gently play with her.

While Away gives me such peace of mind when I have to travel.”

PS

“I have been very pleased with the cat sitting service that has been provided by While-Away for me over the years. My sitter is really good with my cats and they have a lot of fun with her. She is also very conscientious about taking care of the mail and my home as well. I would recommend While-Away to anyone else that needs a pet sitting service. Thank you.”

JS

“While Away has provided exceptional care for our home and our pets, a dog and 3 guinea pigs, on many occasions. The house/pet sitters are very responsible and they go above and beyond to care for the home and animals. We have returned to find our flower beds weeded, the guinea pig cages cleaned, the house vacuumed and dusted. All of these were done simply because a mature, self-motivated, member of the While Away team wanted to keep busy while staying at our home. We would recommend While Away to anyone who is looking for a house/pet sitter.”

MT

“We have been a client of While Away since 2001 and would recommend this service to anyone who has a pet(s). Our cats are happier in their own environment and love the people who take care of them while we are on vacation. The owners of the company are superb. Our vacation plans are always accommodated even if the owner has to come by and look in on the cats. This service also covers our insurance requirements to have someone look in on the place while we are on vacation. While Away also offered the service of snow removal and cutting our grass (for a fee of course). We cannot say enough about their service and accountability. We have never been let down!”

KM

“While Away is a 10/10! They were able to offer us pet sitting at the last minute and they were fabulous!”

EK

“Oh, you all are a ten! My two cats, though lonely when I’m on vacation, do not have the stress of traveling to the kennel (or even getting into their car carriers and having to live with other cats. They actually seem more bonded when I return, having planned various ways to “get back” at me. And rather than the stress of picking them up at the kennel, forcing them into the carriers again, and a 30 minute drive, I come in the door and have them jump on me and we have a joyous reunion. That really means a lot to me. Also, knowing that someone is checking my home is reassuring too. They are in good hands with your company. Your fees, though higher than a kennel for the two, are comparable because I don’t have them checked every day (every other day depending on the length of trip, with the odd two-days-in-a-row just to keep them happy).“

SM